Privacy Policy

Regarding our Privacy Policy:

This Privacy Policy describes how Royale LLC, dba Active Royale, treats its customers personal information on this website (in this policy we call this our Platform). Your use of this platform indicates you agree to our collection, use and disclosure of your information as described in this Privacy Policy.

Collecting information from you:

We collect contact information such as your name and mailing address if you register with us. We also collect email addresses and phone numbers. If you register we will also have you create a password.
We collect payment information. If you buy product we will collect the relevant data such as your debit or credit card number or PayPal account. We collect information you submit online. This includes information you post when you interact with us on social media platforms.
We collect demographic information and information about product preferences. This includes collecting your age and gender.
We collect information about your device and location. We collect the type of device you use to access our Platform. We also collect information about the type of browser you are using. And, we may look at what site you came from or what site you go to when you leave us.
We collect information directly from you. This includes when you create an account or purchase product. We also collect information if you contact customer service or sign up for our newsletter. We also collect information when you take a survey or participate in a promotion.
We collect information passively. We use tracking tools like browser cookies and web beacons. We use these tools on our websites and in emails we send to you. We collect information about users over time when you use our Platform. We have third parties who collect information this way as well.
We get information about you from third parties. This includes social media platforms.

Using your information as disclosed here:

We use your information to provide you with products and services. This includes sending you product you purchase or processing an exchange. It also includes sending you newsletters you signed up to receive.
We use information to improve our products and Platforms. We may use your information to make our Platform or products better. We may also use your information to customize your experience with us. This includes understanding your interests and preferences.
We use your information to respond to your requests. This includes responding to customer inquiries.
We use your information to communicate with you about our relationship.
We may communicate with you about your account or our relationship. This includes electronic messages (as SMS or email) and calls about order status. We may also contact you about this Policy or our Platform Terms & Conditions.
We use your information for marketing purposes. We may provide you with information about new products and special offers. We may also serve you ads about products and offers. We might tell you about new features or updates. These might be third party offers or products we think you might find interesting. We use information for security purposes. We may use your information to protect our company and our customers. We also use information to protect our website.
We use information as otherwise permitted by law.

Sharing information with third parties:

We may share information with third parties who perform services for us.
We share information with payment processors. We also share information with companies that send emails on our behalf.
We may share information with any successor to all our part of our business. For example, if Active Royale is sold we may give a customer list as part of that transaction.
We will share information if we think we have to in order to comply with the law or to protect ourselves. This could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests it. We might share information when we are investigating a potential fraud. This could include fraud we think has occurred during a promotion.
We may share information for other reasons we may describe to you.

Cookies and Marketing Emails:

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, you can follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.
You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go to Flash cookies cannot be controlled through your browser settings.

Our Do Not Track Policy:

Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.

You can control tools on your mobile devices. For example, you can turn off the Bluetooth, GPS locator or push notifications in your phone settings.
Options you select are browser and device specific.

Security Measures:

We have certain measures to protect your information. When you submit sensitive information in our website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and sent in a secure way. A lock icon serves as verification in the address bar. It appears right before “https”.
We also protect your information offline. Only employees who need the information to perform a specific job such as billing or customer service, are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Links to third parties websites:

If you click on a link to a third party site, you will be taken to a site we do not control. We are not responsible for the privacy practices of third parties. We suggest that you read their privacy policies carefully.

© Royale LLC. All rights reserved.